Privacy Policy

Who Are We?

Minimart is a local online shopping store in Bangladesh, offering quality fashion, lifestyle, school uniforms, and other selected products at reasonable prices.

Our goal is to provide our customers with a simple, convenient, and trustworthy online shopping experience through minimart.com.bd.

We respect your privacy and are committed to protecting the personal information you provide to us.

What Do We Do with Your Information?

When you visit our website, create an account, place an order, or contact us, we may collect certain information that is necessary to provide our services.

When you purchase a product from our online store, we may collect information such as:

  • Your name
  • Mobile/phone number
  • Email address
  • Billing address
  • Delivery address
  • Order and purchase information
  • Payment method or payment-related information
  • Information provided when contacting our customer service
  • Any feedback, suggestions, complaints, or enquiries you submit to us

We use this information primarily to process and complete your order, arrange delivery, communicate with you about your purchase, and provide customer support.

When you browse our website, we may also automatically receive certain technical information, such as your IP address, browser type, device information, operating system, and general website usage information. This information helps us understand how customers use our website and allows us to improve our website, services, and shopping experience.

With your permission, we may also use your contact information to send you information about new products, special offers, promotions, campaigns, and other Minimart updates.

How Do We Use Your Information?

The information we collect may be used to:

  • Process and confirm your orders
  • Arrange product delivery
  • Contact you regarding your order
  • Provide customer support
  • Process exchanges or other eligible services
  • Improve our website and services
  • Understand customer preferences and website usage
  • Prevent fraudulent or unauthorized activity
  • Send promotional information when permitted
  • Comply with applicable laws and regulations

We do not sell or rent your personal information to other companies for their own marketing purposes.

Cookies

Like many e-commerce websites, Minimart may use cookies and similar technologies.

Cookies help us remember information such as your shopping cart, preferences, and browsing activity. They may also help us understand how visitors use our website and improve website performance.

You can change your browser settings to disable cookies. However, some features of our website, including certain shopping or checkout functions, may not work properly if cookies are disabled.

Third-Party Service Providers

We may share necessary customer information with trusted third-party service providers when required to provide our services.

These may include:

  • Payment gateway providers
  • Delivery and courier companies
  • Website hosting and technical service providers
  • Website analytics and security services
  • Customer service providers
  • Marketing or advertising service providers, where applicable

For example, when you place an order, we may provide your name, phone number, delivery address, and necessary order details to a delivery partner so that your order can be delivered successfully.

Third-party service providers may have their own privacy policies regarding the information they process. We encourage you to review their policies when appropriate.

Payment Information

If you make a payment through an online payment gateway, your payment information may be processed by the relevant payment service provider.

Minimart does not intend to store complete debit or credit card information on our own website servers unless such storage is necessary, legally permitted, and appropriately secured.

Payment providers may collect and process your payment information according to their own terms and privacy policies.

Security of Your Information

We take reasonable precautions and follow generally accepted security practices to protect your personal information from being lost, misused, accessed without authorization, disclosed, altered, or destroyed.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We may disclose personal information when required by applicable law, legal process, government authority, or when necessary to protect the rights, property, or safety of Minimart, our customers, or others.

Your Right to Access and Change Your Information

You may contact us if you would like to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of certain information
  • Ask how your information is being used
  • Withdraw your consent for promotional communications

Some information may need to be retained where required for legal, accounting, transaction, security, or other legitimate business purposes.

Marketing Communications

If you have given us permission to contact you for promotional purposes, we may send you information about:

  • New arrivals
  • Special offers
  • Discounts
  • Campaigns
  • Product updates
  • Other Minimart promotions

You can request to stop receiving promotional communications at any time.

Please note that even if you opt out of marketing messages, we may still contact you regarding important information about an existing order, delivery, payment, exchange, or other service-related matter.

Changes to This Privacy Policy

Minimart may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with the revised date.

We encourage you to review this page occasionally to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us.

Minimart
Website: minimart.com.bd
Phone: 01711-210846
Location: Jhenaidah, Bangladesh

We will make reasonable efforts to respond to privacy-related enquiries and requests.

Last Updated: September 11, 2026